Please kindly note that no orders will be despatched between 20/03/26 and 26/03/26 - thank you for your kind patience.

Please kindly note that no orders will be despatched between 20/03/26 and 26/03/26 - thank you for your kind patience.

Why Choose Photon Surgical Systems for your Service & Repair needs?

Why Choose Photon Surgical Systems for your Service & Repair needs?

Photon Surgical Systems have been providing efficient, high quality and competitively priced technical support to our customers for decades. Our Engineers have a wealth of experience and work on various makes and models of equipment, both current and discontinued and we understand the inconvenience and stress that it can cause if your equipment becomes non-operational. Our team of experienced engineers are here to help you maintain and service a wide range of equipment, with instant access to reports, real time tracking, QR codes and more!

Having your veterinary and medical equipment serviced on an annual basis not only highly recommended by us and the manufacturers themselves, but a variety of equipment such as X-ray generators, require an annual inspection to stay in keeping with RCVS regulations. Many of our products come with extended parts warranties subject to regular servicing. During an annual service one of our knowledgeable engineers will thoroughly clean and test your equipment, removing all hair and artefacts, (where applicable) and identify any potential faults and resolve them before they become an issue.

Photon Surgical Systems have been providing efficient, high quality and competitively priced technical support to our customers for decades. Our Engineers have a wealth of experience and work on various makes and models of equipment, both current and discontinued and we understand the inconvenience and stress that it can cause if your equipment becomes non-operational. Our team of experienced engineers are here to help you maintain and service a wide range of equipment, with instant access to reports, real time tracking, QR codes and more!

Having your veterinary and medical equipment serviced on an annual basis not only highly recommended by us and the manufacturers themselves, but a variety of equipment such as X-ray generators, require an annual inspection to stay in keeping with RCVS regulations. Many of our products come with extended parts warranties subject to regular servicing. During an annual service one of our knowledgeable engineers will thoroughly clean and test your equipment, removing all hair and artefacts, (where applicable) and identify any potential faults and resolve them before they become an issue.

Future proof your practice with our Planned Maintenance Agreements!

Future proof your practice with our Planned Maintenance Agreements!

At Photon Surgical Systems, we understand how important it is to keep your veterinary and surgical equipment performing safely and reliably. Our Planned Maintenance Agreements (PMA) are designed to give you complete peace of mind. With predictable costs, proactive maintenance and priority support, you can focus on delivering exceptional care while we ensure your equipment stays reliable and compliant. Contact a member of our team to find out more today!

At Photon Surgical Systems, we understand how important it is to keep your veterinary and surgical equipment performing safely and reliably. Our Planned Maintenance Agreements (PMA) are designed to give you complete peace of mind. With predictable costs, proactive maintenance and priority support, you can focus on delivering exceptional care while we ensure your equipment stays reliable and compliant. Contact a member of our team to find out more today!

Scheduled Servicing

Regular planned maintenance visits are scheduled throughout the year to keep your equipment performing at its best. Using our new ServiceM8 management system, services are automatically scheduled and tracked, ensuring no maintenance is ever missed through recurring job reminders and notifications.

Priority Support

PMA customers receive priority response for breakdowns and urgent repairs. You’ll be able to track your engineer in real time, so you’ll always know when help is on the way.

Asset Tracking & QR Codes

Every maintained piece of equipment is tagged with a unique QR code that links directly to it’s full service and repair history! Simply scan the code to view past maintenance, report a breakdown, or request support from our team.

Compliance & Record Keeping

Our asset management system securely stores all inspection dates, service certificates, and equipment details, helping you stay compliant with health, safety and maintenance regulations.

Cost Savings & Predictable Budgeting

Our Planned Maintenance Agreements make budgeting simple and provide financial peace of mind. Fixed service costs means no surprise expenses throughout your agreement. Our 3-year maintenance options offer discounted service rates across annual servicing and reduced call out fees in the unfortunate event of a breakdown.

Scheduled Servicing

Regular planned maintenance visits are scheduled throughout the year to keep your equipment performing at its best. Using our new ServiceM8 management system, services are automatically scheduled and tracked, ensuring no maintenance is ever missed through recurring job reminders and notifications.

Priority Support

PMA customers receive priority response for breakdowns and urgent repairs. You’ll be able to track your engineer in real time, so you’ll always know when help is on the way.

Asset Tracking & QR Codes

Every maintained piece of equipment is tagged with a unique QR code that links directly to it’s full service and repair history! Simply scan the code to view past maintenance, report a breakdown, or request support from our team.

Compliance & Record Keeping

Our asset management system securely stores all inspection dates, service certificates, and equipment details, helping you stay compliant with health, safety and maintenance regulations.

Cost Savings & Predictable Budgeting

Our Planned Maintenance Agreements make budgeting simple and provide financial peace of mind. Fixed service costs means no surprise expenses throughout your agreement. Our 3-year maintenance options offer discounted service rates across annual servicing and reduced call out fees in the unfortunate event of a breakdown.

Servicing and Aftercare

Servicing and Aftercare

TRACK YOUR ENGINEER IN REAL TIME

Booking confirmations and updates are sent directly to you via email or text message, keeping you informed every step of the way. Our engineers can now notify you when they are on their way to you, and you’ll be able to track their location in real time too! If there’s traffic or a delay, you’ll see their updated arrival time so you’ll always know when to expect them.

ECO FRIENDLY SYSTEM!

Our state of the art system allows us to manage detailed asset reports on all of your equipment, including photos, locations, model numbers, and serial numbers too. Each piece of equipment will have a QR code applied at your next service.Scanning the code gives you instant access to the equipment’s service and repair history, including dates! Perfect for last minute inspections, saving you time sifting through files of paperwork so that you can focus on what really matters! You can also use the QR code to report breakdowns directly to our team, allowing engineers to respond and support you more efficiently. With all of our reports, invoices and communications now digital, our customers can enjoy a seamless, paperless, eco-friendly experience hassle free.

INSTANT ACCESS TO REPORTS AND QUOTES

Quotes and invoices are sent instantly via email, allowing our valuable customers to review, approve, and pay securely online, offering a faster turnaround time with no paperwork. With our new system powered by ServiceM8, we can now set up recurring jobs with automatic scheduling to ensure your regular maintenance and servicing are always completed on time - plus you’ll even receive an SMS or email to remind you too!

NEVER MISS A SERVICE AGAIN!

Our thorough job reports include a clear description of the work carried out, listing any parts and components replaced or installed. Our reports also include images taken before and after the job, providing trust and transparency. The service date and time is now automatically logged and sent to the correct contact with instant delivery once the job is complete!

TRACK YOUR ENGINEER IN REAL TIME

Booking confirmations and updates are sent directly to you via email or text message, keeping you informed every step of the way. Our engineers can now notify you when they are on their way to you, and you’ll be able to track their location in real time too! If there’s traffic or a delay, you’ll see their updated arrival time so you’ll always know when to expect them.

ECO FRIENDLY SYSTEM!

Our state of the art system allows us to manage detailed asset reports on all of your equipment, including photos, locations, model numbers, and serial numbers too. Each piece of equipment will have a QR code applied at your next service.Scanning the code gives you instant access to the equipment’s service and repair history, including dates! Perfect for last minute inspections, saving you time sifting through files of paperwork so that you can focus on what really matters! You can also use the QR code to report breakdowns directly to our team, allowing engineers to respond and support you more efficiently. With all of our reports, invoices and communications now digital, our customers can enjoy a seamless, paperless, eco-friendly experience hassle free.

INSTANT ACCESS TO REPORTS AND QUOTES

Quotes and invoices are sent instantly via email, allowing our valuable customers to review, approve, and pay securely online, offering a faster turnaround time with no paperwork. With our new system powered by ServiceM8, we can now set up recurring jobs with automatic scheduling to ensure your regular maintenance and servicing are always completed on time - plus you’ll even receive an SMS or email to remind you too!

NEVER MISS A SERVICE AGAIN!

Our thorough job reports include a clear description of the work carried out, listing any parts and components replaced or installed. Our reports also include images taken before and after the job, providing trust and transparency. The service date and time is now automatically logged and sent to the correct contact with instant delivery once the job is complete!