What are we doing?

Covid-19 or Coronavirus is currently a public health at risk. Please help us help you.

We realise this is a worrying time for all, and we ask that you help us to reduce the risk. As information is coming through from government bodies, we at PSS are putting in some additional precautions to help keep everyone as safe as possible.

Step 1: We have put signage through the offices asking that clients and staff use hand sanitisers on their entry at our reception desk, along with additional supplies of tissues. We advice, everyone, to wash your hands frequently with soap and warm water and catch coughs and sneezes in a tissue – “catch it, bin it, kill it”. Frequent hand washing is one of the most effective measures we can all take to protect ourselves and each other.

Step 2:  Employees are advised to follow the NHS advice and stay at home if you have coronavirus symptoms. 1) A high temperature – you feel hot to touch on your chest or back. 2) new, continuous cough – this means you’ve started coughing repeatedly. Employees must report into their manager if they have symptoms or have been in contact with anyone who has tested positive. Click here for more info.

Step 3: We would ask that where possible, appointments are only made when essential. We appreciate that this is not always possible. If you or a member of your family have not been well and shown symptoms similar to those given out by NHS England in relation to coronavirus, we ask that you reschedule your appointment or ask for a virtual appointment instead.

Step 4: For now, we will not be shaking hands. This is to reduce the risks of transmission. Please do not take offence to this and we hope before long we will be back to greeting everyone with open hands!

Step 5: Our staff have got access to anti-bac wipes and spray for ease of cleaning their own working space.

Should the risk of COVID-19 escalate further we have plans in place to escalate precautions. We hope we will not get to this stage.

As an extended part of our PSS family, we hope you and your family stay healthy and understand the steps we have decided to take to help reduce risks.

Engineers Appointments…

  • All our staff are fully aware of the guidelines and are adhering to these, including regular handwashing and not getting too close to clients or colleagues.
  • Our engineers are not shaking hands with clients, and keeping some distance on visits and during their daily routine.
  • The highest possible hygiene practices are being met in our offices and when visiting practices.

How can you help?

  • We will be offering our normal services, whilst following the Government’s guidelines. Provided no one working at the Practice is unwell.
  • If anyone at the Practice is unwell,  and has developed any symptoms, or are self-isolating, please let us know asap and we can re-arrange any appoitnments for a later date.

Keep up with the news…

The COVID-19 virus has caused a great deal of unrest and uncertainty. We advise everyone to keep an eye on the news, both for trusted advice and for what is happening in your area.

Meanwhile, stay as hygienic as possible and be sure to give your doctor a call if you’re feeling at risk.

Visit NHS 111 online or call NHS 111 if you need to speak to someone.

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